Verifiables

Privacy Policies

Verifiables publishes two complementary policies: a company policy covering our general activities, and an application policy detailing data processing by our services.

1. Purpose

This privacy policy describes the commitments of Renaissance SAS (hereinafter "Verifiables", "we", "our", "us") regarding the protection of personal data, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter "GDPR") and French Law No. 78-17 of 6 January 1978 (Loi Informatique et Libertés).

This policy applies to all personal data processing carried out by Verifiables in the course of its activities, namely:

processing carried out as data controller, for its own needs (sales management, customer relations, recruitment, website);
processing carried out as data processor on behalf of its clients, in the context of providing digital trust services.

A separate privacy policy covers the Verifiables applications and services (verification, issuance, API, ...).

2. About Us

Verifiables is a French company specialising in digital identity and verifiable documents. We develop a trust infrastructure compliant with the European eIDAS 2 framework and the regulation on the European Digital Identity Wallet (EUDI Wallet).

Our services include:

a verification infrastructure for electronic attestations (OID4VP), both online and via proximity (BLE/NFC);
a secured document verification service including cryptographic verification, scan extraction, and OCR comparison;
an issuance infrastructure for electronic attestations of attributes (EAA), compliant with OID4VCI, SD-JWT, and mdoc/mDL standards;
APIs and SDKs for businesses to integrate issuance and verification services.

Data controller contact details:

Renaissance SAS

78, rue Notre-Dame de Nazareth, 75003 Paris

dpo@verifiables.com

3. Definitions

Personal data: any information relating to an identified or identifiable natural person.
Data controller: the natural or legal person that determines the purposes and means of the processing.
Data processor: the natural or legal person that processes personal data on behalf of the data controller.
Processing: any operation applied to personal data (collection, recording, storage, consultation, disclosure, erasure, etc.).
Data breach: a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data.
Client: a legal entity in a contractual relationship with Verifiables.
Electronic attestation: a cryptographically verifiable digital document, as defined under the eIDAS 2 regulation (EAA, QEAA, PID).

4. Processing as Data Controller

4.1 Purposes and Legal Bases

PurposeCategories of DataLegal BasisRetention Period
Commercial relationship managementName, email, phone, role, company of client and prospect contactsPerformance of a contract / Legitimate interest (B2B prospecting)Duration of the relationship + 3 years
Client contract managementIdentification data, billing data, contractual historyPerformance of a contract / Legal obligation (accounting)Duration of the contract + 5 years (accounting obligation)
RecruitmentCV, cover letter, candidate identification dataConsent / Legitimate interest2 years from last contact
Human resources managementIdentification data, contractual data, employee administrative dataPerformance of the employment contract / Legal obligationDuration of contract + applicable statutory periods
Website and communicationsBrowsing data (via cookies), email address (newsletter)ConsentBrowsing data: 13 months; Newsletter: until withdrawal of consent
Customer supportName, email, content of exchangesPerformance of a contractDuration of the relationship + 1 year
Security and fraud preventionAccess logs, IP addressesLegitimate interest1 year

4.2 Principles Applied

Verifiables applies the following principles to all its processing activities:

Minimisation: we only collect data strictly necessary for each purpose.
Storage limitation: data is kept only for the required duration, then deleted or anonymised.
Accuracy: we implement measures to keep data up to date.
Transparency: data subjects are informed about the processing that concerns them.

5. Processing as Data Processor

When providing its digital trust services, Verifiables acts as a data processor within the meaning of Article 28 of the GDPR on behalf of its clients (data controllers).

5.1 Our Commitments as Data Processor

Verifiables commits to:

process personal data only on documented instructions from the client data controller;
ensure the confidentiality of the data and that its employees are bound by confidentiality obligations;
implement appropriate technical and organisational security measures (see section 7);
not engage any sub-processor without the prior written authorisation of the client;
assist the client in handling data subject rights requests and, where applicable, in carrying out Data Protection Impact Assessments (DPIAs);
notify the client without undue delay of any personal data breach;
submit to compliance audits carried out or mandated by the client;
delete or return all personal data at the end of the service, at the client's choice.

5.2 Records of Processing Activities

In accordance with Article 30 of the GDPR, Verifiables maintains a record of categories of processing activities carried out on behalf of its clients. This record is available upon request (see section 13).

6. Data Recipients

Personal data may be shared with the following categories of recipients:

Authorised personnel of Verifiables, within the limits of their duties;
Technical sub-processors providing services essential to our infrastructure (hosting, monitoring, support), bound by strict contractual obligations;
Competent authorities, where disclosure is required by law or in the context of legal proceedings;
Partners, where processing requires cooperation with trusted third parties (e.g., KYC providers), subject to appropriate safeguards.

Verifiables commits to sharing data only with recipients that provide sufficient data protection guarantees.

The list of our sub-processors is available upon request (see section 13).

7. Data Security

Data security is central to our activity as a digital trust service provider. Verifiables implements state-of-the-art technical and organisational security measures, including:

Encryption of data in transit (TLS 1.2+) and at rest;
Strict access control based on the principle of least privilege, with multi-factor authentication (Passkey/WebAuthn);
Environment segregation (development, testing, production);
Continuous monitoring of infrastructure and intrusion detection;
Encrypted and redundant backups, hosted within the European Union;
Regular penetration testing by independent third parties;
Ongoing security awareness training for all employees;
Cryptographic key management in compliance with eIDAS 2 ecosystem requirements.

Our Information Security Policy (PSSI) is based on ISO 27001 and ETSI EN 319 401 standards.

8. International Data Transfers

Personal data is hosted and processed within the European Union.

9. Data Breaches

In the event of a personal data breach, Verifiables commits to:

detect the incident as quickly as possible through its monitoring tools;
contain the incident and implement immediate corrective measures;
assess the risks to the rights and freedoms of data subjects;
notify the CNIL within 72 hours of becoming aware of the breach, where it is likely to result in a risk to individuals;
inform data subjects without undue delay where the breach is likely to result in a high risk;
notify affected clients without undue delay when acting as data processor;
document the incident (facts, effects, corrective measures) in accordance with GDPR requirements.

10. Data Retention

Retention periods are detailed in the table in section 4.1 for processing carried out as data controller.

For processing carried out as data processor, retention periods are determined by the client data controller and specified in the data processing agreement.

At the end of the retention period, data is:

securely deleted, or
irreversibly anonymised.

11. Data Subject Rights

Under the GDPR, any person whose data is processed by Verifiables as data controller has the following rights:

Right of access (Art. 15): obtain confirmation of processing and a copy of the data;
Right to rectification (Art. 16): request correction of inaccurate or incomplete data;
Right to erasure (Art. 17): request deletion of data, subject to legal retention obligations;
Right to restriction (Art. 18): request restriction of processing in certain cases;
Right to data portability (Art. 20): receive data in a structured, commonly used format;
Right to object (Art. 21): object to processing based on legitimate interest;
Right to withdraw consent: withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, contact us at the address provided in section 13.

Verifiables commits to responding within one month of receiving the request. This period may be extended by two months in cases of complexity or high volume of requests.

If you disagree with how your request has been handled, you may lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr.

12. Cookies

Our website uses cookies.

Essential cookies: necessary for the website to function, they do not require your consent.

Verifiables does not use advertising cookies.

13. Contact

For any questions regarding this policy or to exercise your rights:

Renaissance SAS

78, rue Notre-Dame de Nazareth, 75003 Paris

Email: dpo@verifiables.com

14. Updates

This policy is reviewed at least once a year or upon any significant change in our data processing activities. The date of the last update is indicated at the top of this document.